Refund Policy

At Social Spice, we are committed to delivering high-quality influencer marketing services to our clients. However, we understand that there may be instances where you are not entirely satisfied with the services you have received.

Refund Policy

  • Refund Policy for Social Spice (A Division of Nexxx Advertising)

    Effective Date: March 7, 2025

    At Social Spice, a division of Nexxx Advertising, we are committed to delivering high-quality marketing services to our clients. Please note that by using our services, you agree to the following refund policy, which reflects our approach to payments and service delivery.

    1. No Refund Policy

    Due to the nature of the services we offer, we do not provide refunds for any services rendered, including but not limited to marketing campaigns, branding, design, content creation, consultation, or any other marketing services.

    Once payment is made and the service has been initiated or delivered, we consider the transaction final and non-refundable. We encourage clients to thoroughly review and understand the services they are purchasing before making any payment.

    2. Cancellation of Services

    While we do not offer refunds, you may choose to cancel our services under the following conditions:

    • Pre-Agreement Cancellation: If services have not yet started and a formal agreement or contract has been signed, you may cancel the agreement at any time before the commencement of services without penalty.
    • Ongoing Services: If services are in progress, cancellation may be possible but will not result in a refund. You may be required to pay for the work that has already been completed up to the cancellation point.

    3. Payment Disputes

    If you believe there has been a mistake in the billing process or if a payment has been made incorrectly, please contact us immediately at [Insert Email Address] or [Insert Phone Number]. We will review the issue and work with you to resolve any discrepancies. However, please note that disputes over charges will not result in a refund, but we will do our best to find a mutually agreeable solution.

    4. No Refunds for Delays Not Caused by Us

    We strive to complete our services in a timely manner. However, we are not responsible for delays that may arise from factors outside of our control, such as third-party services, client delays, or unforeseen circumstances. No refunds will be issued in such cases.

    5. Changes to This Refund Policy

    We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. By continuing to use our services after such changes, you accept the updated Refund Policy.

    6. Contact Us

    If you have any questions or concerns regarding this Refund Policy, or if you need assistance with any payment issues, please reach out to us:

    Social Spice (A Division of Nexxx Advertising)
    Address: [Insert Address], Ranchi
    Email: [Insert Email Address]
    Phone: [Insert Phone Number]

    Thank you for choosing Social Spice. We look forward to helping you achieve your marketing goals.

If you have any inquiries or concerns regarding our refund and return policy, please do not hesitate to contact us.

At Social Spice, we’re dedicated to building greatness. Let’s craft your business and online presence into something extraordinary together.

Contact

S-17, First Floor, Khalifa Tower, Kanke Rd, opp. Hotlips Banquet Hall, Jhirga Toli, Khan Mohalla, Ranchi, Jharkhand 834006